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Testimonials

What Our Patients Say

For more than 40 years, families across the Willamette Valley have trusted Salem Audiology Clinic with their hearing care. Here’s what some of our patients have shared about their experience with us:

Always a great experience. Kind, knowledgeable and professional. They start appointment in time or if you’re early — they will see you when patient before you is fine and don’t make you wait for exact appointment time! Berry important for my 90 year old mom! She feels comfortable and knows they listen to her worries and needs! Love this office!
— Jolene L.
Salem South

My husband was recently referred here, and we are so grateful… Rachel, our audiologist, took extra time to explain his hearing loss and what to expect. She set him up with loaner hearing aids to try out, fine-tuned them, and even signed us up for a free class that was excellent… Thank you Rachel and everyone at Salem Audiology.
— Kimberly V.
Salem, OR

Love them! They always get me right in and are sympathetic to my needs. Their office is beautiful and calm. My 6 year old grand daughter even likes to come with me to my appointments. Thank you!
— Robin A.
Salem South

I am a first-time hearing aid wearer… after difficulty finding a qualified provider, I was impressed with the difference in service from Dr. Frink. He is knowledgeable, patient, and answered all my questions without pressure… I had an amazing experience overall.
— Laura M.
Salem, OR

My husband was recently referred here, and we are so grateful… Rachel, our audiologist, took extra time to explain his hearing loss and what to expect. She set him up with loaner hearing aids to try out, fine-tuned them, and even signed us up for a free class that was excellent… Thank you Rachel and everyone at Salem Audiology.
— Ivania
Salem South

I didn’t think I needed hearing aids… but after testing, I learned my hearing was impaired. The service at Salem Audiology was top notch, everything was clearly explained, and the improvement in my quality of life is priceless… I left feeling informed, comfortable, and delighted with my purchase.
— Q. S.
Salem, OR

Oh my goodness, I am so happy I discovered this clinic… everyone is so friendly and helpful. I used to travel to Portland for cochlear implant service, but now I can do it right here in Salem with Kasey Brickey… her care far exceeded my expectations and I’m very happy with my new processor and hearing aid.
— Heidi
Salem South

I was seen by Dr. Scot Frink… he was thorough, explained all the tests, and even provided printed results for my records. I appreciated the option of a free hearing aid trial without any pressure… I truly valued his time and clear explanations.
— Dean W.
Salem, OR

Outstanding care, commitment, and customer service. They keep me functioning successfully in the modern working world!
— Judy A.
Woodburn, OR