Hearing loss

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Hearing Aid Service and Repair

We know how important your hearing aids are to your quality of life. That’s why it’s important to stay up to date on servicing and repairing when needed.

Hearing aids are designed to last for several years. However, regular exposure to harsh environments means they will occasionally encounter problems. No matter how careful you are when it comes to hygiene, the ear canals inevitably attract dirt, moisture, and earwax buildup, all of which can wreak havoc with the electronic components in your hearing aids.

Hearing Aid Maintenance

There are a few steps you can take at home to help prolong the life of your hearing aids. Keeping your hearing aids in good working order requires maintenance. Here are some tips on how to protect your valuable investment.

For regular at-home care, you need the right equipment. The most common tools used for cleaning hearing aids include:

  • Wax pick/wire loop
  • Vent cleaner
  • Wax removal brush
  • Soft, clean, dry cloth

Daily Cleaning
These steps should be done daily, usually in the morning. This is best because the hearing aid has had time to dry overnight, making wax and buildup easier to remove.

  1. Gently brush the microphone cover to remove wax or debris.
  2. Wipe down the entire hearing aid gently with a soft cloth.

Weekly Detail and Cleaning

  1. Roughly once per week, spend a little more time thoroughly removing additional dirt and buildup.
  2. Use a wax pick/wire loop to gently remove any stubborn deposits or wax buildup. Make sure to not use the pick around the microphone or receiver ports.
  3. For models with wax guards, check and replace the wax guard as needed.
  4. Turn the hearing aid upside down while cleaning ports and openings.
  5. Open the battery compartment at night. This allows the battery compartment to air out and will extend the life of the battery.
  6. When changing the battery, use a brush to clean the contacts of the battery compartment.

Learning to care for your hearing aids at home, as well as scheduling regular appointments about every 6 months with your hearing professional, will ensure that your hearing aids help you hear your very best.

Hearing Aid Service

Despite your best efforts, at times you will need hearing aid repair service. Salem Audiology Clinic can help! If your hearing aids are not working properly, call us to schedule an evaluation with one of our techs.

You can call and make an appointment with one of our techs or feel free to drop in. Once you drop your instruments off with us, you can wait while confidently knowing that we are thoroughly checking your hearing aid from top to bottom. Most repairs are handled within 30 minutes from the time you drop them off with one of our techs.

We will handle all of the basic components, including:

  • Checking and replacing wax guards
  • Replacing the ear tube
  • Moisture treatment
  • Replacing domes

Hearing Aid Repairs

Our repair technicians do their best to replace as many parts as possible in our repair lab. Although, some circumstances, such as excessive battery drain, dead mics, and more severe issues, may require us to send your hearing aids back to the manufacturer to fix or replace a specific part. In this instance, we do offer loaner hearing aids to make sure you don’t worry about going without.

All hearing aid manufacturers offer a warranty. In the event something should fail within a specified time frame, your hearing aid warranty keeps you fully covered for factory repairs. Anything outside of the manufacturer’s warranty will require a fee depending on age, model, and repair needs. We will always do our best to go over your options and give you the most affordable selection.

If you believe there is a major issue or you have a broken hearing aid, we advise that you call and schedule an appointment with one of our audio technicians today.